Oysters, Visitors and Cheaper Fares!

Oyster cards for visitors, available from some overseas agents can only be used to pay as you go and can be used as soon as you arrive in London.

• The cards are sold with an initial £10 or £15 balance on them to pay as you go 
• Available at adult-rate only
• The cards cost £2 each (i.e. a card with a £10 pay as you go balance will cost £12)
• They can be topped up with additional money to pay as you go at all standard outlets at Tube stations, London Overground stations, Oyster Ticket Stops and London Travel Information Centres
• They cannot be loaded with 7 Day Travelcards

Can I get a refund on any unused credit when I have finished with my Oyster card for visitors?

If the remaining balance is under £5, you can get a refund at a Tube station ticket office, and they will cancel the card.

If the balance on the card is more than £5, you will need to complete a refund form (available from Tube station ticket offices). The card will be cancelled and you will be sent a refund by cheque.

Alternatively, you can send your Oyster card for visitors to the Oyster helpline to claim a refund.

Oyster Ticketing and Refunds, 
55 Broadway, London, 
SW1H 0BD

Please note that cheques will be issued in Sterling and you will be responsible for paying any exchange rate fees.

How much does an Oyster card for visitors cost?

The cards cost £2 each and are sold with an initial £10 or £15 balance on them to pay as you go. Therefore an Oyster card for Visitors with a £10 pay as you go balance will cost £12; a £15 balance will cost £17.  

Where can I get an Oyster card for visitors?

At present, Oyster cards for visitors may only be available from overseas travel agents who sell tickets on our behalf. They are also available from Gatwick Express. It is expected that they may be sold from other outlets within the UK and online over the coming months.